Terms of Service
Last updated: January 2025
1. What we do
AllFixAI provides remote tech support, website services, AI automation, marketing and back-office services. Most work is done remotely during US business hours. If a job truly requires on-site work, we will tell you before you pay anything.
2. Prices and payment
All prices shown on this website are current. Every job starts with a fixed price you approve. If scope changes mid-job, we agree on a new price in writing before continuing. Monthly plans are billed in advance and can be cancelled anytime — you keep all work already delivered. Prepaid hour blocks are valid for 90 days (180 days for the 20-hour block).
3. Money-back guarantee
Your first job with AllFixAI is covered by a money-back guarantee. If you are not happy with the first job, tell us and we will refund it. This does not cover third-party costs you approved, such as software licenses, ad spend or hardware.
4. cancellations
Monthly plans are month-to-month with no long-term contract, except the Local Business Growth Bundle which has a clearly stated 3-month minimum. Cancel by email to hello@allfixai.com. Cancellation takes effect at the end of the current billing period.
5. What is not included
Hardware, software licenses, advertising budgets and similar third-party costs are billed separately and only with your approval. Bookkeeping data prep is data preparation only — it is not tax filing or certified accounting. Check-in calls for seniors are social calls only — they are not medical or emergency care, and a family contact is required.
6. Acceptable use
We do not work on pirated software, cheats, macros for games, political ad campaigns, or any unlawful activity. Lead research uses B2B public sources only; you are responsible for CAN-SPAM/TCPA compliance when contacting the leads we deliver.
7. Liability
Our total liability for any claim is limited to the amount you paid us in the 3 months before the claim. We are not liable for indirect or consequential damages. Nothing in these terms limits liability where the law says it cannot be limited.
8. Contact
Questions about these terms? Email hello@allfixai.com. A real person replies within 4 business hours.